Support

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  • CHANGING THE ONLINE BOOKING

    If the ticket was purchased online from MOBY, it is possible to change it directly in your personal area, provided you are a registered member of the MOBYCARD programme. The fare difference can be ...

  • Pregnant women

    After the 6th month of pregnancy, it is necessary to present a medical certificate issued no more than 7 days before departure certifying fitness to travel when boarding. The certificate is mandato...

  • Boarding documents

    At the time of boarding, a valid document (passport or identity card) is required for all passengers, including minors, in addition to the ticket, and if it is not presented, boarding will be denied.

  • CHECK-IN AND BOARDING TIMES

    Check-in must take place as follows: 30 minutes before departure for passengers without a vehicle (at least 1 hour before in the ports of Bastia and Ajaccio); 90 minutes in advance for passengers ...

  • ASSISTANCE WITH EMBARKING AND DISEMBARKING

    All our ships sailing to Sardinia are equipped with lifts and escalators to facilitate access from the garages to the upper decks. To facilitate boarding, it is important to arrive at least 60 minu...

  • PURCHASING THE TICKET AT THE PORT

    The ticket can be purchased directly at the port on the day of departure, subject to availability and at the rates in force at the time of the request. However, we strongly recommend booking in adv...

  • PayPal PAYMENT 3 RATES

    If you select PayPal during the booking process, the system will connect directly to the selected payment platform and you will be redirected to their website. For information on paying in 3 rates,...

  • ONLINE PAYMENT METHODS

    It is possible to pay for the online booking by credit card, including rechargeable, Visa, Visa Electron, MasterCard, Maestro, Diners and American Express, as well as PayPal, Amazon Pay, Skrill and...

  • BOOKING DOCUMENTS

    During the booking phase, it is mandatory for all passengers of the European Community to enter the place and date of birth, while it is not necessary to provide the details of the identity documen...

  • TICKET PRINTING

    The digital ticket or the paper ticket have the same value. When boarding, you can show the barcode on your ticket directly from your tablet or smartphone.