To request a refund, please submit a request to the accounting department by completing the form available at the following link: https://www.mobylines.com/customer-service/ticket-management/. The reasons for requesting a refund may be as follows:
If a change or cancellation has been made to the ticket purchased online that results in a refund.
If the departure was cancelled due to adverse weather conditions.
If you did not arrive in time for boarding